22-year-old Cynthia Walker is a deaf woman living in Fayetteville, North Carolina. According to her mother, Cynthia "has never experienced a chance to order for herself without people just staring at her." Cynthia was born with CHARGE syndrome, which results in a number of hearing and vision impairments, as well as heart defects.
This means that Cynthia has to rely on her family to relay her order to employees any time they dine out. This might seem like a minor inconvenience, but for the one million Americans who are hearing impaired, the experience can be frustrating, embarrassing, and awkward.
This is why they were so glad to meet Taylor, a new cashier at their local Chick-Fil-A who spoke ASL. For Cynthia and her family, Taylor's sign language was a pleasant surprise. Cynthia's mom said that "Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like. My daughter was so surprised and happy." Watch their special interaction below.
H/T: Love What Matters