Chick-Fil-A Cashier Signs With Deaf Customer

The human body can experience five senses: sound, sight, touch, taste, and smell. Some of us are born without one of these senses, making it that much more difficult to operate within the world.  We rely on all five senses every day, so it's hard to imagine life without one of them. Our society does its best to accommodate those of us who are hearing- or visually-impaired, but this doesn't mean that every situation is easy - just ask Cynthia Walker.

Cynthia is a deaf woman living in Fayetteville, North Carolina. According to her mother, Cynthia "has never experienced a chance to order for herself without people just staring at her." Unlike English or Spanish, finding restaurant employees who are fluent in American Sign Language, or ASL, is pretty rare. This means that Cynthia has to rely on her family to relay her order to employees any time they dine out. This might seem like a minor inconvenience, but for the one million Americans who are hearing impaired, the experience can be frustrating, embarrassing, and awkward.

This is why they were so glad to meet Taylor, a new cashier at their local Chick-Fil-A who spoke ASL. For Cynthia and her family, Taylor's sign language was a pleasant surprise. Reflecting on the experience, Cynthia's mom said that her daughter was "so surprised and happy," and even asked "how that lady knew how to sign to her." We don't expect everyone to go out and learn ASL, but the fact that Taylor took the time to learn it and was ready to communicate with Cynthia clearly made a world of difference. It's people like her who help the world feel more loving and connected. Bravo, Taylor!

She Even Asked Me How That Lady Knew How To Sign :)

"I would like to say how much we appreciate your new employee named Taylor, at the Raeford Rd location in Fayetteville, NC. My daughter Cynthia Walker has never experienced a chance to order for herself without people just staring at her. Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like. My daughter was so surprised and happy. She even asked me how that lady knew how to sign to her. Taylor has only been employed there for a couple of weeks and she is already so efficient in her job. We will make this location our regular stop. Everyone there was so courteous and walking around checking on customers. Great job to the manager for having an awesome team!"For our best love stories, subscribe to our free email newsletter: :)#LoveWhatMatters Video courtesy of Terri Gioia

Posted by Love What Matters on Sunday, March 6, 2016

H/T: Love What Matters

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