Police dispatcher Keith Weisinger had received a few prank calls in his day. But there was something about this woman calling to order a pizza that got his attention. And he ended up saving a life.
Here's the remarkable story of this 9-1-1 phone call.
Dispatcher: 911, where is your emergency?
Caller: 123 Main St.
Dispatcher: Ok, what’s going on there?
Caller: I’d like to order a pizza for delivery.
Dispatcher: Ma’am, you’ve reached 911
Caller: Yeah, I know. Can I have a large with half pepperoni, half mushroom and peppers?
Dispatcher: Ummm…. I’m sorry, you know you’ve called 911 right?
Caller: Yeah, do you know how long it will be?
Dispatcher: Ok, Ma’am, is everything ok over there? Do you have an emergency?
Caller: Yes, I do.
Dispatcher: And you can’t talk about it because there’s someone in the room with you?
Caller: Yes, that’s correct. Do you know how long it will be?
Dispatcher: I have an officer about a mile from your location. Are there any weapons in your house?
Dispatcher: Can you stay on the phone with me?
Caller: Nope. See you soon, thanks.
“The officer arrives and finds a couple, female was kind of banged up, and boyfriend was drunk,” Keith explained. “Officer arrests him after she explains that the boyfriend had been beating her for a while.”
It's been a decade since that phone call but it stuck with him. Keith went on to become an attorney and never heard what happened to the woman who called.
“This is a part of the job most 911 dispatchers find frustrating. Beyond the immediate resolution – arrest, hospitalization, etc. – we rarely hear what happens to the people who call,” Keith said.