Trouble viewing? Please ensure you have the latest copy of Adobe Flash.
Please note: If you're an Internet Explorer user or an Apple Mac user, or some other web browser user and you're still having problems even after updating Flash, or you just find the process of updating Flash to be complicated, we recommend you simply install Google Chrome web browser which is extremely easy to install and will do away with all headaches immediately. Please click here to download it (it's free!)
Otherwise please use the form below to contact us (please include which Operating System and Web Browser version you are using, and please tell us if you attempted to install Google Chrome).
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If you are receiving error #2035 or #2036 in Chrome or Firefox, please be sure you have the absolute latest version of Adobe Flash installed on your computer (you can check the following link to see if you have it: http://www.adobe.com/software/flash/about/ and if you don't, please go here to grab it: http://www.adobe.com/go/getflash), and to completely delete your entire cache (instructions to delete your cache for Chrome are here: https://support.google.com/chrome/answer/95582, disable any add-ons (extensions) installed on your web browser (temporarily, as a means to determine which extension(s) might be the culprit behind the issue - and if you determine a certain extension to be conflicting with our videos, please do let us know so we can find a way to make our website work around it - right now we know that "HTTPS Everywhere", "RequestPolicy" and "Disconnect" don't work correctly with our website so these extensions would have to be disabled on your end while viewing our website), and then try the website again. If it still doesn't work, please ensure YouTube.com isn't blocked by your network (i.e., if you go to YouTube.com and the videos don't play, then YouTube.com may be blocked by your network). Alternatively, some users have found success by uninstalling and reinstalling the Chrome/Firefox web browser.
If you are receiving error #2124 in any web browser, your network may be blocking YouTube.com. Simply ensure YouTube.com isn't blocked, and the videos on our website should work again.