Technical Support

Adobe Flash

Trouble viewing? If you are receiving error #2035 or #2036 in Chrome or Firefox, please ensure you have the latest copy of Adobe Flash. Or you may wish to view in Google Chrome, which has its own built-in Flash.


Can't see the mobile website anymore with your phone / tablet? Please view the mobile version of our website.


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Browser Extensions

Please disable any browser extensions to determine if they might be conflicting with our videos. If you determine an add-on or extension is causing an issue, please do let us know. Currently we are aware that the following extensions "HTTPS Everywhere," "RequestPolicy" and "Disconnect" do not work well with our website. These extensions would need to be disabled to properly view our website.

Clear Cache

To ensure that you are seeing the latest version of our site, you need to clear your cache through your browser. Select a browser to view instructions on how to clear your cache: Chrome, Firefox and Internet Explorer.

Or, contact us here.